Delivery Information

We know what a difference a speedy delivery can make and have a few delivery options available.

All orders are delivered free within the UK.

Next day one man delivery.

This is a one man couirer delivery with DPD Local to the front door of the building only. You can select a delivery date when ordering online, simply select the date you want at the checkout. The cut off time for next working day delivery is 12pm. On the delivery day you will receive an email and text notification from the courier with 1 hour time slot. You can also change your delivery preferences and request the item to be delivered to a neigbour, safe place, or change the delivery date.

This delivery option is suitable for smaller items such as pillows, toppers and single mattresses. Latex mattresses are quite heavy, therefore we don't recommend this service for larger sizes, unless you need the mattress urgently and are prepared to take it up to your bedroom yourself (you will need help). 

  

Standard two man delivery.

You can also choose two man delivery to a room of your choice. This is also a free service but takes up to two weeks. Depending on your location, we can use our own transport or partner with Keen and Able Delivery.

You will be contacted with a proposed delivery date with a 3 hour window. If that date does not suit you, you will be offered an alternative delivery date. On the delivery day the drivers will call you 1 hour prior to arrival.  The delivery team will take your item up to your bedroom, unpack it and remove all packaging. 

 

Standard two man delivery with old mattress removal.

Removal of your old mattress at the same time as delivery can also be requested at checkout. This service costs £20, your old mattress will be responsibly recycled. 

You will be contacted with a proposed delivery date with a 3 hour window. If that date does not suit you, you will be offered an alternative delivery date. On the delivery day the drivers will call you 1 hour prior to arrival.  The delivery team will take your item up to your bedroom, unpack it and remove all packaging. The old mattress will be removed at the same time.